Digital Transformation
Dawn has over 20 years of IT Business Management and IT Service Management Process Experience for Global Fortune 500 companies.
At Sun Microsystems she was IT Business Manager the Global Program Management Office with operations in California, Colorado, Netherlands, and Singapore overseeing Strategic Business, Technical and Service Improvement Solutions.
Presentation Topics:
- Identifying opportunity for Digital Transformation and Service Management value
- Enhancing a business process with continual process improvement
- Standing up an IT Center of Excellence with business stakeholders